---
title: "Contact"
url: "https://kestrelwp.com/contact/"
description: ""
published: "2024-02-14T19:56:16+00:00"
modified: "2026-10-07T04:52:00+00:00"
---

Contact

# Talk to *a human.*

A small team of WooCommerce engineers reads every message. Support hours are 10 a.m. to 6 p.m. Eastern (U.S.), Monday through Friday.

replies within one business day

engineers, not scripts

hey@kestrelwp.com

Before you write

## Point us *in the right direction*.

### Help with a plugin

Include your license key or order number and the site URL. A staging site helps us reproduce issues faster.

[Search the docs first](/docs/)

### Presales and fit

Not sure a plugin fits your store? Describe what you’re building and we’ll give you a straight answer.

### Agencies and multisite

Discounted multisite licenses, an assigned technical contact, and client referrals.

[Developer program](/developer-program/)

### Shopify migrations

Moving a store, memberships, or subscriptions from Shopify to WooCommerce.

[How migrations work](/constellation/migrate-from-shopify-to-woocommerce/)

### Send us a message

We read everything and reply within one business day.

We’re outside support hours right now, but send your message anyway. It’ll be near the top of the queue when we’re back (10 a.m. to 6 p.m. Eastern, Monday through Friday).

"\*" indicates required fields

 

What can we help you with?\*Choose oneI need help with a plugin I've purchasedI have a question before I buy a pluginI want to hire you to help with a new projectSomething else

What should we call you?\*  First name    Last name   

Your email address\*  Email Address    Confirm Email Address  

Plugin name\*

What's the URL for your store?Please enter the URL you’re requesting help for.

 

Please describe the help you're looking for\*

Please attach your system status reportYou can find this on your site under WooCommerce \> Status and click “Get system report” then “Copy for support”.

Would you like to be added to our newsletter?Product updates, sales, & Woo tutorials. Zero spam. 

  By opting in, you consent to storing and sharing your personal information with our email marketing service. 

 Send it!             

Δ

 

  

Find us elsewhere

- [GitHub](https://github.com/kestrelwp)
- [X / Twitter](https://twitter.com/kestrelwp)
- [LinkedIn](https://www.linkedin.com/company/kestrelwp)
- [YouTube](https://www.youtube.com/@kestrelwp)
- [WordPress](https://profiles.wordpress.org/kestrelwp/)
- [Facebook](https://www.facebook.com/people/Kestrel-WooCommerce-Plugins/61561998412897/)