--- title: "Manage delivery dates on orders" url: "https://kestrelwp.com/docs/manage-order-delivery-dates/" description: "Where to find and how to change the shipping and delivery dates saved on orders." published: "2026-10-06T20:23:39+00:00" modified: "2026-10-06T20:23:39+00:00" --- Order Delivery saves two dates on each order: the **shipping date**, when you need to send the order out, and the **delivery date** (or pickup date) the customer chose or was given. This page covers where you see those dates in your admin and how to change them. ## When you’d use this - Plan the day’s picking and deliveries from the orders list. - Move an order to another delivery date or time frame after a customer asks. - Print the delivery date on packing slips. - Fix order limits that show a slot as full when it isn’t. ## Sort and filter the orders list **WooCommerce » Orders** gets two sortable columns, **Shipping date** and **Delivery date**. When **Show dates/estimates for** is **Pickup only** or **Both delivery & pickup**, the second column is called **Delivery / pickup date** and each order is tagged **Delivery** or **Pickup**. The time frame shows under the date. Two filters sit above the list: **Filter by shipping date** and **Filter by delivery date** (or **Filter by delivery / pickup date**). Each offers **Today**, **Tomorrow**, **Next week**, **Next 2 weeks**, a month, or **Custom date range**. For example, filter by shipping date for **Today** to see what has to go out this morning. ![Order Delivery: Sort and filter the orders list (wooCommerce » Orders (HPOS))](https://kestrelwp.com/wp-content/uploads/2026/10/order-delivery-od-16.png)## Calculate shipping dates in bulk If you changed your picking or scheduling settings, select orders in the list and choose **Calculate shipping date** from **Bulk actions**. Order Delivery works out each order’s shipping date again from its delivery date and your current settings, and shows how many orders it updated ("Updated the shipping date for 3 orders."). It skips pickup orders and orders whose delivery date has passed. ## Edit an order’s delivery or pickup date Open the order. The **Delivery details** meta box (or **Pickup details** for a pickup order) shows the **Shipping date:**, the **Delivery date:** (or **Pickup date:**) and the **Time frame:** as two times. Pickup orders have no shipping date field. Change the date or time frame and click **Update**. The customer sees the new details in their account, and on any email you send afterwards. If you change only the delivery date on a delivery order, Order Delivery works out a new shipping date for it and shows "The shipping date have been updated according to the new delivery/pickup date." If no shipping date fits, it shows "We couldn’t find a shipping date according to the delivery/pickup date." To set a shipping date of your own, change both dates in the same edit. ![Order Delivery: Edit an order's delivery or pickup date (edit order screen)](https://kestrelwp.com/wp-content/uploads/2026/10/order-delivery-od-17.png)## Dates on packing slips and invoices With **PDF Invoices & Packing Slips** or **Print Invoices & Packing Lists** active, the delivery or pickup date and time frame are added to their documents automatically. There’s nothing to turn on. Other invoice plugins don’t show the date. ## Backorder notification email When an order with items on backorder comes in while **Customers should** is **Pick a date**, Order Delivery emails your staff so you can arrange delivery with the customer (classic checkout orders only). The email is set up under **WooCommerce » Settings » Emails » Backorder notification**; its settings are described on [Order Delivery settings](/docs/order-delivery-settings/#emails). ## Rebuild the order count lookup table Order Delivery keeps a count of orders per day and time frame to enforce order limits. Only orders that are **Processing**, **On hold** or **Completed** count: an order waiting for payment doesn’t hold a place, and cancelling, refunding or failing an order frees its place. If a slot shows as full when it isn’t, or still takes orders after it filled up, go to **WooCommerce » Status » Tools**, find **Rebuild order delivery lookup table**, and click **Rebuild table**. The rebuild runs in the background ("Lookup table rebuild has been scheduled and will run in the background. This may take a few minutes to complete."), and a notice shows while it runs. ![Order Delivery: Rebuild the order count lookup table (wooCommerce » Status » Tools)](https://kestrelwp.com/wp-content/uploads/2026/10/order-delivery-od-19.png)## Common issues ### An order has no shipping date Pickup orders don’t have one. For a delivery order, select it and run **Calculate shipping date**; if no date fits your current settings, the shipping date stays empty. ### "We couldn’t find a shipping date according to the delivery/pickup date." The new delivery date can’t be reached from any picking day under your current settings, for example because it’s earlier than the shipping date plus the range’s **From (days)**. Set the shipping date yourself in the same edit. ### Order limits look wrong Only **Processing**, **On hold** and **Completed** orders count toward a limit. Rebuild the lookup table under **WooCommerce » Status » Tools**. ### The date isn’t on my invoices Only PDF Invoices & Packing Slips and Print Invoices & Packing Lists add it. See [Order Delivery compatibility](/docs/order-delivery-compatibility/). ## Keep learning - [Order Delivery settings](/docs/order-delivery-settings/) - [How Order Delivery calculates delivery and pickup dates](/docs/how-order-delivery-calculates-dates/) - [Troubleshoot Order Delivery](/docs/troubleshoot-order-delivery/)