Support

When submitting a support request, we can help you fastest and most efficiently if we have more detail than less. It’s really helpful to include:

What you expect the plugin to do
What the plugin is doing that you don’t expect
What plugin / WooCommerce / WordPress version you’re running
What debugging steps you’ve already taken (deactivating other plugins, switching to a default theme, enabled error logging, etc)

Our support includes:

Our support doesn’t include:

"*" indicates required fields

What can we help you with?*

What should we call you?*

First name Last name

Your email address*

Email Address Confirm Email Address

Plugin name*

What's the URL for your store?

Please enter the URL you’re requesting help for.

Please describe the help you're looking for*

Please attach your system status report

You can find this on your site under WooCommerce > Status and click “Get system report” then “Copy for support”.

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