How to configure Tips in Order Delivery for WooCommerce

This document outlines a specific feature of Order Delivery, read about all the features in our overview.

The tips feature lets customers add an optional tip at checkout. The tip is added as a cart fee and appears in the order total.

Where to configure:

WooCommerce > Settings > Delivery & Pickup Dates > Tips

This section is shown dependent on whether you allow tips in:

WooCommerce > Settings > Delivery & Pickup Dates > Customers can add a tip

Configuring Tips

Tip type

• Percentage (%) – Presets are percentages of the cart subtotal (e.g., 5%, 10%, 20%). The customer sees the preset (e.g. “10%”) and, when relevant, the calculated amount. The custom field, if shown, accepts a percentage (0–100).
• Fixed amount – Presets are fixed currency amounts (e.g. $2, $5, $10). The custom field, if shown, accepts a fixed amount.

Tip presets

• Comma-separated values for the preset buttons (e.g. 5,10,20 for percentage or 2,5,10 for fixed).
• At least one valid numeric value greater than 0 is required.
• These appear as buttons (e.g., “5%”, “10%”, “20%” or “$2”, “$5”, “$10”) plus a “None” option.

Hide custom amount?

• No (default) – Customers can choose a preset, “None”, or enter a custom value.
• Yes – Only the preset buttons and “None” are shown; no custom amount field.

Tip heading

Text shown above the tip preset buttons (e.g. “Add a tip”). Default: “Add a tip”.

Tip message

Optional text shown below the tip controls (presets and custom field). Use it for short guidance (e.g. “Tips go directly to the driver.”).

Shipping methods

Controls when the tip option is shown, based on the selected shipping method:

• All shipping methods – Tips shown for every method.
• All shipping methods, except… – Tips hidden for the selected methods (e.g., hide for “Standard delivery”).
• Only specific shipping methods – Tips shown only for the selected methods (e.g., only for “Standard delivery”).

If the chosen shipping method doesn’t match the rule, the tip block is not displayed and no tip is added.

Tip tax status

• None – Tip is not taxable.
• Taxable – Tip is taxable. Tip tax class then selects which tax class (and thus which rate) applies to the tip.

This setting is only shown when WooCommerce taxes are enabled.

How to Use It

1. Turn tips on
2. In settings, enable Customers can add a tip. Save. The Tips section will appear under the Delivery & Pickup Dates tab.
3. Set type and presets
4. In Tips, choose Tip type (Percentage or Fixed amount) and set Tip presets (e.g., 5,10,15,20 or 2,5,10). Save.
5. Optionally, use shipping methods so tips only show for specific methods
6. Add any custom amount and messaging
7. Leave Hide custom amount? unchecked if you want a custom tip field.
8. Use Tip heading and Tip message to label the block and add a short note.
9. If you use WooCommerce taxes and want the tip to be taxable, set Tip tax status to “Taxable” and choose a Tip tax class.
10. At checkout, when tips are shown, customers see the heading, preset buttons, “None”, and (unless hidden) the custom amount field. The selected or entered tip is added as a fee (“Tip”) to the cart and order total. The tip is stored with the order and can be used in reports or payouts.