Constellation adds members’ memberships, perks and profile to WooCommerce’s My Account page. Members always need an account, so this is where they come back to see what they have, renew, and manage their billing.
When you’d use this
- Check what your members see before you launch.
- Decide which members area sections each plan shows.
- Answer a member asking where to cancel or renew.
How it works
Memberships
The Memberships section lists each membership with its Plan, Start, Expires, Status and, for recurring billing, Next Bill On, plus the actions available to it: View, Cancel, Renew, or View Billing for recurring billing memberships. A member with only one membership sees My Membership instead and goes straight to it.
The members area
View opens the plan’s members area, with the sections chosen on the plan’s Members Area tab (Create membership plans in Constellation):
- Content: the posts, pages and other content the plan gives access to, with when each becomes accessible for dripped content.
- Products: products members can view or buy.
- Discounts: products with a member discount.
- Notes: notes you emailed them from the membership screen.
- Manage: the membership’s status, dates and actions.
A plan with no sections chosen has no members area.
My Profile
My Profile shows the profile fields from all the member’s plans that are set to show in My Account and that members can edit. See Constellation member profiles and directory.
Subscriptions
For memberships with recurring billing, Subscriptions (or My Subscription with one) lists the billing records. There, members see their next payment, change their payment method, and cancel. Depending on your recurring billing settings, they can also renew early or turn automatic renewal off.
Renewing
- Recurring billing renews on its own. A member who cancels keeps access until the paid period ends.
- Manual renewal plans show Renew once the membership can be renewed. It adds the membership product to the cart and goes to checkout.
- The renewal link in membership emails logs the member in and does the same. The link works for 30 days after the email; after that, members renew from My Account.
Change the section addresses
The sections live at /my-account/members-area/ and /my-account/my-profile/ by default. To change them, edit My Membership and My Profile under WooCommerce » Settings » Advanced.
Common issues
Members don’t see a Memberships section
They have no membership, or they’re logged in to a different account than the one that bought it. Check under Constellation » Members.
View doesn’t open a members area
The plan has no sections chosen on its Members Area tab.
"Your renewal token has expired"
The renewal link in the email is more than 30 days old. The member logs in and renews from My Account » Memberships.
The My Account sections show a 404
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