Turn goodwill into repeat orders. Issue credit, sell credit, and let customers spend it over time.
Create flexible, balance-based credits that behave like store money. Send credits for VIP perks or service recovery, sell giftable credit, and track redemptions cleanly at checkout.
Why store credit?
- Recover revenue: resolve issues with credit and keep shoppers coming back.
- Increase lifetime value: balances nudge customers to return and complete the next order.
- Frictionless UX: credit applies at checkout like money.
What you can do
Issue credit
Create personal credits for customer care, partial refunds, or loyalty wins.
Sell credit
Offer store credit as a product for self-use or gifting. Configure SKU, pricing, and balance rules.
Redeem over time
Customers spend down balances across multiple orders until the amount or expiry runs out.
Control the rules
Limit by products/categories, allow or block stacking with other coupons, include/exclude tax or shipping.
How it works at checkout
- Customer applies their credit code during checkout.
- The discount is calculated against eligible items per your rules (before/after tax, with/without shipping).
- Remaining balance stays available for future purchases until exhausted or expired.
Example: A $50 credit used on a $30 order leaves $20 for later. If the next cart totals $60, the shopper pays the $40 difference.
Popular use cases
- Service recovery: offer credit in lieu of refunds to retain the relationship.
- VIP perks: surprise & delight high-value customers with occasional balances.
- Gifting: sell store credit as a simple, no-guess gift option.
- Education & classes: let customers pre-pay credit to book sessions over a month.
- Wholesale: distribute credit to reps/distributors for promos without one-off codes.
Key capabilities
- Multi-use credits until balance or expiry is reached
- Optional shipping and tax inclusion/exclusion
- Product/category restrictions and stacking controls
- Unique codes with customizable formats
- Email templates for issuing and gifting credit
- HPOS-compatible and theme-agnostic
- Works with common gateways and order flows
Note: Credit applies as a discount at checkout and is reflected on order totals for clear accounting.
Admin workflows youโll use a lot
Create and email a credit code tied to the customer in one step.
Shoppers buy credit products; recipients get a branded email with the code.
See usage history and remaining balances for quick support responses.
Built for modern WooCommerce
- Compatible with HPOS and standard WooCommerce flows
- Works alongside popular gateways, taxes, and shipping methods
- Lightweight, performance-minded code maintained by Kestrel
For memberships/discounted pricing by role, pair with Constellation. For higher checkout conversion, pair with CheckoutWC.
Licensing
Annual license includes updates and expert support. 30-day money-back guarantee.
FAQ
Can customers use store credit like cash?
Can I restrict where credit can be used?
Does store credit cover shipping and taxes?
Can customers buy credit as a gift?
Built by Kestrel
Reliable extensions, clear docs, and responsive supportโtrusted by thousands of WooCommerce stores worldwide.
