One plugin connects Lightspeed and WooCommerce — R-Series or X-Series.
Sell in your store, your online stock drops. Take an order online, Lightspeed records it. Your inventory stays accurate in both places, without you touching either system.
Lightspeed has no native WooCommerce connector for R-Series — this is the only WooCommerce-native option for those retailers. Full support for X-Series too. (Lightspeed eCom is a separate product and isn’t compatible with either.)
Built and supported by Kestrel, the WooCommerce POS integration team.
Get the Plugin ($249/year)
Read the documentation →
You made a sale at the register, but forgot to update WooCommerce. Now a customer ordered something you no longer have.
You changed a price in Lightspeed. Then you opened WooCommerce and changed it there too. You’ve done this more times than you can count.
Your Lightspeed catalog and your WooCommerce catalog have been drifting apart for months. Getting them back in sync means hours of work.
Setup takes minutes
Connect once. After that, the plugin handles it.
Authorize the connection
One OAuth flow in your plugin settings links your Lightspeed account (R-Series or X-Series) to WooCommerce.
Import your catalog
Pull your products from Lightspeed. SKUs, prices, descriptions, and stock levels land in WooCommerce exactly as configured.
Sync runs automatically
In-store sales and online orders both update the shared inventory count. No manual step required.
Before you connect: turn on stock management under WooCommerce > Settings > Products > Inventory. The plugin needs it enabled to sync stock levels.
What the plugin handles
Three problems this integration solves from day one.
Inventory kept in sync, both directions
Background sync runs automatically on schedules you control — recurring checks pull product, customer, and inventory changes from Lightspeed at configurable intervals (as fast as every minute, up to every 60, or off), so a sale in-store reaches your website without you touching anything. Full order sync to Lightspeed — including automatic tax rate creation on the Lightspeed side — has been stable since v3.1.0. On top of that, the plugin checks live stock directly against Lightspeed the moment a shopper adds an item to their cart, and again at checkout — so oversells are blocked even in the window before the next scheduled sync runs.
Scheduled background sync
Recurring checks pull product, customer, and inventory changes from Lightspeed on intervals you set — from every minute up to every 60, or off.
Order sync to Lightspeed
Online orders record in Lightspeed automatically when status changes to Processing or Completed.
Simple and variable products
Works for simple products and Lightspeed matrix products. Each variation syncs with its own SKU and stock level.
Stock checked at add-to-cart
Before a customer adds an item to their cart, the plugin queries Lightspeed for live stock. A second check runs before checkout. Oversells blocked at two points, even if background sync is behind.
One catalog, one place to manage it
Import your Lightspeed product library into WooCommerce with a single click. From that point on, changes you make in Lightspeed (name edits, price updates, new SKUs) push to WooCommerce automatically. You manage products in one system.
One-click product import
Pull your full catalog from Lightspeed via the Importer. No CSV, no copy-paste.
Full field sync
SKU, title, short description, long description, price, stock, categories, and images. All configurable.
Manual or automatic sync
Choose automatic sync on a schedule or trigger it manually. You control when it runs.
Exactly what syncs, in each direction
Lightspeed → WooCommerce
- Product name
- SKU (system, custom, or manufacturer — your choice)
- Regular price and sale price
- Stock quantity
- Short and long description
- Attributes and matrix variations
- Product images
- Categories (configurable: replace, append, or ignore)
WooCommerce → Lightspeed
- Inventory changes from online orders
- Inventory changes from cancellations and refunds
- Order recorded as sale in Lightspeed, with matching tax rates
- Customer record synced with order
Product data (name, price, description) is managed in Lightspeed and syncs one-way to WooCommerce. Lightspeed is the source of truth for your catalog.
Built for both Lightspeed series
The plugin runs two full integrations under one roof — one built for R-Series, one for X-Series — with the settings, customer sync, order sync, and activity logging each series needs natively. You get the right one automatically based on which account you connect.
Full support — products, inventory, customers, orders
The only WooCommerce-native option — Lightspeed has no native connector for R-Series
Full support — products, inventory, customers, orders
Not compatible. Separate product.
How we compare
Here’s what you get with Kestrel versus the other ways to connect Lightspeed and WooCommerce — including Lightspeed’s own free connector.
| Feature | Kestrel | Lightspeed’s native connector |
SKU IQ | DIY (Zapier/Make) |
|---|---|---|---|---|
| R-Series support | ✓ | ✗ — X-Series only | ✓ | Manual build |
| X-Series support | ✓ | ✓ | ✓ | Manual build |
| Two-way inventory sync | ✓ | ✓ | ✓ | Manual build |
| Matrix/variation products | ✓ | ✓ | ✓ | Manual build |
| Customer sync | ✓ | Limited | ✗ | Manual build |
| WooCommerce-native plugin | ✓ | No — configured in Lightspeed | Cloud middleware | ✗ |
| Support | Direct, from the team that built it | Essentially none | SaaS support | You maintain it |
| Annual cost | $249/yr | Free | $45–89+/mo | Tool costs vary + your time |
Why not just use Lightspeed’s own free connector?
If you’re on X-Series, Lightspeed offers its own connector to WooCommerce at no extra cost, set up from inside Lightspeed. It’s a real option and worth trying first if your setup is simple: one store, one location, X-Series only.
Here’s where it stops. It doesn’t support R-Series at all. Lightspeed provides essentially no hands-on support for it — when something breaks, you’re troubleshooting alone. And it isn’t a WooCommerce plugin: it’s configured and controlled from the Lightspeed side, so it doesn’t get WooCommerce-specific handling for things like matrix/variation products, staging protection, or field-level sync control.
Kestrel exists for the retailers the free connector doesn’t fully serve: anyone on R-Series, and anyone on X-Series who wants WooCommerce-specific sync logic plus a support team that will actually get on a call about it. We’re not going to tell you Lightspeed’s option is bad — for the right store, it isn’t. We’re telling you honestly where each one fits.
Pricing
Two ways to pay for the plugin. Same plugin, same support, same updates either way.
Monthly
$29/month
Pay month to month. Cancel any time. Full plugin, support, and all updates included.
Annual
$249/year
About $99 less per year than paying monthly (roughly 3.4 months free). One payment, covered for the year. Full plugin, support, and all updates included. 30-day money-back guarantee.
SKU IQ runs about $45–89+/month depending on tier. 24Seven Commerce, an enterprise-focused option, starts at $2,400+/year. Building it yourself with Zapier or Make costs whatever tools you choose plus your own time to build and maintain it as either API changes.
Optional add-on: Pro Support
One add-on, two sizes — layered on top of an active plugin license ($249/yr or $29/mo), never a replacement for it. Monthly billing only. Every customer already gets the standard plugin and standard support; a minority of stores — mostly multi-location retailers, international/VAT sellers, and agencies running several client stores — add Pro Support for the custom work specific to their setup:
- Store-specific custom PHP snippets — shipping as a sales-sync line item, tax overrides for international/VAT stores, wholesale/B2B pricing adjustments, brand sync customization, tag-based product filtering
- Upgrade shepherding, so custom work keeps working across plugin and WooCommerce updates
- Guided configuration calls for catalog/taxonomy decisions that need judgment, not just documentation
Pro Support — Store Hours
$149/mo
2 hours a month of store-specific work. Unused hours roll one month (up to 4h banked). Requests go through the standard support queue — same target as every other licensed customer, no separate response-time promise. Work typically starts within 2 business days; custom code is reviewed before it goes live.
Pro Support — Store Hours + Direct Line
$499/mo
6 hours a month, plus a named contact alongside the support queue. Unused hours roll one month (up to 12h banked). Same-business-day acknowledgment on Pro Support requests specifically — standard support’s response time is unchanged for everyone else. Work typically starts within 1 business day, custom code deploys staging-first, and it includes a scheduled 30-minute monthly check-in plus a heads-up before major WooCommerce core updates ship.
Work beyond either plan’s monthly hours is quoted as a fixed fee before it starts — you approve the quote, nothing is worked first and billed after.
“Standard support means the plugin works the way it’s documented — for everyone, on every plan. Pro Support is for the work that’s specific to your store.” Connection problems, sync failures, auth and import errors, bug fixes, and compatibility patches are always standard support, on every plan, for free — Pro Support never gates anything that’s already included.
Known limitations
These are the current boundaries of what the plugin does. Worth knowing before you buy.
- One Lightspeed store per WooCommerce site. If you have multiple Lightspeed locations, you choose one to sync with WooCommerce. There’s no per-location stock model on the WooCommerce side today, and no build is currently scheduled — we’re tracking demand internally. Contact support if this is a requirement for your store; hearing from more retailers who need it helps us prioritize it.
- WooCommerce backorders are not supported. When a product hits zero stock, it goes out of stock in WooCommerce. Backorder allowances set in WooCommerce will be overridden by the sync.
- Lightspeed is the source of truth for product data. Product names, prices, and descriptions are managed in Lightspeed and pushed to WooCommerce. Changes made directly in WooCommerce to those fields will be overwritten on the next sync.
Requirements: WordPress 6.3+, WooCommerce 9.9+, PHP 7.4+ (8.x compatible), an active Lightspeed account (R-Series or X-Series). Current version: 3.4.0, released 2026-08-24.
Questions before you buy
Answers to the things people ask us most. Not finding yours? Our support team is here.
Does this work with Lightspeed R-Series, not just X-Series?
Does this sync customers as well as products and inventory?
Can I control which fields sync and which don’t?
Can I manage products in WooCommerce instead of Lightspeed?
What happens to WooCommerce orders? Do they go into Lightspeed?
We have a staging site and a live site. Can both connect to Lightspeed?
How is this different from building a sync with Zapier or Make?
What’s included in Pro Support, and do I need it?
Your Lightspeed inventory belongs in WooCommerce — R-Series or X-Series. Here’s how to get it there.
R-Series and X-Series supported · 4.3★ across 41 reviews on WooCommerce.com
$29/month or $249/year · Support included · 30-day money-back guarantee · Pro Support add-on from $149/month
Get Lightspeed POS for WooCommerce
Read the documentation →
Talk to support →
